Abstract.

As the global community grapples with the far-reaching impacts of the COVID-19 pandemic, this research explores the effectiveness of the distance learning response undertaken by Quezon City University (QCU) in collaboration with the Quezon City (QC) Government. The study aims to evaluate the distribution of laptops and pocket Wi-Fi devices as critical components of QCU’s strategy to adapt to the new normal in education. Amidst the challenges posed by the pandemic, QCU successfully procured 8,000 laptops and provided monthly internet allowances, demonstrating its commitment to facilitating remote learning. However, the study reveals that the distribution faced obstacles, resulting in 4,358 laptops reaching students by March 2021. Survey data collected from 5,893 QCU students sheds light on the reasons behind the low turnout, with 2,814 students opting not to borrow laptops. Notably, the study identifies various challenges faced by students in the transition to online learning, including unstable internet connections, lack of conducive study environments, and distractions from social media. The findings indicate that while the majority of students benefitted positively from the provided laptops, challenges persist. Respondents expressed a desire to return to face-to-face learning, emphasizing the importance of stable internet connectivity. To address these concerns, the QC Government allocated 5,225 pocket Wi-Fi units to ensure continuous interactions among students and teachers. Recommendations include comprehensive research and planning, a gradual transition to blended learning, additional equipment provisioning, and ongoing orientation and training programs. The study serves as a foundation for future research and aids in evaluating the efficacy of local government responses to the evolving needs of the education sector during the pandemic.

Keywords: distance learning, Quezon City University, COVID-19 pandemic, laptop distribution, higher education